My Verizon Shop
Increase online sales by creating a simple e-commerce experience where users can upgrade and add devices to their account.
UX Mor Weizman | Design Taneisha Kirchner | Project Manager Amir Aziz
UX Director Munawar Ahmed | Design Director David Clarke | Copy Director Tim Shin
Over 100+ stakeholders
– Wireframing & Iterations
– Lead weekly client presentations and workshops with IT
– Incorporate business and user feedback into design iterations
– User Testing
Feature - Bring Your Own Device
One of the features we worked on is called Bring Your Own Device. This allows a user to add a device they already own to their account.
One use case could be: "I just broke my phone and want to activate an old phone I have saved in a drawer. I can open the My Verizon App and add that device to my account from without leaving my home."
Below, you can see a motion prototype of the animated visuals we used to help them find the Device ID if they're adding an iOS device.