My Work

Explore my UX Portfolio.

Client Snapshot

Over the last decade, I’ve partnered with clients across healthcare, tech, retail, and finance.

  • Verizon

  • Mayo Clinic

  • Athenahealth

  • HSS (Hospital for Special Surgery)

  • Safelite

  • Cotton Incorporated

  • Cotopaxi

  • Fogo de Chão

  • Pella

  • Campari Group

  • Alienware Gaming

  • BMO (Bank of Montreal)

  • IHG, Kimpton Hotels

Mayo Clinic

Healthcare | Strategy, UX Research, Product Vision

Created a personalized patient experience strategy for Mayo Clinic’s mobile app.

  • Audited and assessed the current app experience with a cross-functional team

  • Proposed a dynamic app that evolved across the user’s visit timeline

  • Balanced user needs with technical constraints and backend integrations

  • Supported appointment prep, wayfinding, and results tracking

Plan Two

It all begins with an idea. Maybe you want to launch a business. Whatever it is, the way you tell your story online can make all the difference.

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Hospital for Special Surgery (HSS)

Healthcare | UX Design, User Research, Booking Strategy

Designed a surgery dashboard and streamlined doctor booking flows.

  • Created a centralized dashboard to support pre/post-op recovery

  • Included exercise content, to-do lists, and educational videos

  • Conducted rigorous testing with real HSS patients

  • Improved the “Book a Doctor” experience with a research-based prioritization strategyAudited and assessed the current app experience with a cross-functional tea